BNP Paribas: real-time fraud detection and faster KYC

CASE STUDY · BANKING & FINANCE

A governed foundation first, then the models that run on it.

Fraud caught as it happens, KYC cut by more than half, on a data estate where nothing may leave the perimeter it belongs to.

BNP Paribas, Adservio case study
Client
BNP Paribas
Expertise
Governed data platform · Anomaly detection · Data copilot
Tech Stack
MDM · RAG · Row Level Security · AI Act
CONTEXT

Project Context

BNP Paribas works on a massive and sensitive data estate. Two problems sat on top of it, and both came back to the same cause.

Fraud has to be caught while the transaction is still moving, on volumes no manual review can follow. And KYC, the check that opens or blocks a customer relationship, was slowed down by customer data scattered across systems and by controls done by hand.

Neither is a modelling problem. A detection model trained on a fragmented customer reference finds fraud that is not there and misses the fraud that is. The foundation had to be fixed first.

Strategic Objectives

(01)

Detect while it still matters

Fraud detected after settlement is fraud recorded, not fraud stopped. Detection had to run on the flows, at the volume the bank actually processes.

(02)

A customer known once, not five times

Customer data spread across systems means five partial versions of the same person. KYC cannot go faster until there is one reference to check against.

(03)

Regulatory data that holds

Quality was not measured, so nobody could say how reliable a regulatory figure was. What is not measured cannot be defended in front of a regulator.

(04)

Nothing outside the perimeter

The whole programme runs under heavy compliance and sovereignty constraints. Speed could not be bought by loosening either.

Solutions Delivered by Adservio

A governed data foundation first, then the models on top of it. Master data management gives a single customer reference, quality is measured continuously rather than audited occasionally, anomaly detection runs on the flows, and a data copilot answers the analysts with sources they can follow.

(01)

One customer reference through MDM

Master data management reconciles the scattered customer records into a single reference. That is what makes a KYC check a lookup rather than an investigation.

(02)

Quality measured continuously

Data quality stops being an occasional audit and becomes a measurement that runs. A regulatory figure now comes with a known level of reliability.

(03)

Anomaly detection on the flows

Detection models are wired into the transaction flows rather than run on extracts. Fraud is caught while the transaction is still in motion.

(04)

A data copilot for the analysts

Analysts query the data in plain language and get answers that carry their sources. The decision goes faster without the audit trail getting thinner.

Results

+40%
Fraud detection

Detection up by 40%, on flows rather than on extracts, which is what makes the difference between recording fraud and stopping it.

−60%
KYC time

KYC cut by 60%, once a single customer reference replaced the reconciliation done by hand.

+30%
Model accuracy

Model accuracy up by 30%: the same algorithms perform differently once the foundation underneath them is reliable.

Impact

Detection that acts instead of recording

Running on the flows moves detection from after the fact to during. A fraud caught in motion can be stopped; the same fraud found in a report can only be counted.

A relationship opened in hours, not days

Cutting KYC by 60% is not an internal efficiency gain. It is the time a customer waits before the bank can work with them.

The foundation as the real lever

Accuracy up 30% without changing the approach shows where the gain came from: not from better models, but from a customer reference and a measured quality underneath them.

TALK TO AN EXPERT

Fix the foundation, then the models

Let's talk about your customer reference, your data quality and your detection requirements. An Adservio expert gets back to you within 24 business hours.

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